Terms of Service

The rules and guidelines for using Vaulted responsibly.

Last updated: December 12, 2024

Acceptance of Terms

By downloading, installing, or using Vaulted, you agree to be bound by these Terms of Service. If you don't agree to these terms, please don't use our service. These terms apply to all users, including visitors, registered users, and premium subscribers.

Description of Service

Vaulted is a social memory-sharing application that allows users to:

  • • Create shared "vaults" with friends and family
  • • Upload photos, videos, and text memories
  • • Set randomized unlock timers for vaults
  • • Rediscover memories when vaults unlock
  • • Share and react to memories within vaults

User Accounts

Account Responsibility

  • • You must be 13+ years old to use Vaulted
  • • Provide accurate registration information
  • • Keep your login credentials secure
  • • You're responsible for all account activity

Account Security

  • • Use a strong, unique password
  • • Report suspicious activity immediately
  • • Don't share your account with others

Acceptable Use

You May:

  • • Share personal photos, videos, and memories
  • • Create vaults for legitimate social purposes
  • • Invite friends and family to participate
  • • Use the app for its intended memory-sharing purpose

You May Not:

  • • Upload illegal, harmful, or inappropriate content
  • • Harass, bully, or threaten other users
  • • Share copyrighted material without permission
  • • Attempt to hack or disrupt the service
  • • Create fake accounts or impersonate others
  • • Use the app for commercial purposes without permission

Content and Intellectual Property

Your Content

You retain ownership of all content you upload to Vaulted. By uploading content, you grant us a limited license to store, process, and display your content as necessary to provide the service. This license ends when you delete your content or account.

Our Content

Vaulted's app, design, features, and branding are protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.

Vault Mechanics

Important: Once a vault is locked, the unlock time is randomized and cannot be changed. Key points about vault mechanics:

  • • Unlock times are randomly generated within specified ranges
  • • Content cannot be accessed until the vault unlocks
  • • We cannot manually unlock vaults before their scheduled time
  • • Vault participants will be notified when unlocking occurs
  • • Emergency access may be provided in extreme circumstances

Limitation of Liability

Vaulted is provided "as is" without warranties. We are not liable for:

  • • Loss of content due to technical issues
  • • Emotional distress from vault timing
  • • Disputes between vault participants
  • • Service interruptions or downtime
  • • Third-party actions or content

Maximum liability is limited to the amount you've paid for premium features in the past 12 months.

Termination

We May Terminate

  • • For violation of these terms
  • • For illegal or harmful activity
  • • For extended inactivity
  • • At our discretion with notice

You May Terminate

  • • Delete your account anytime
  • • Download your content first
  • • Locked vaults remain locked
  • • Some data may be retained for legal reasons

Changes to Terms

We may update these Terms of Service from time to time. We'll notify you of material changes via email or app notification at least 30 days before they take effect. Continued use of Vaulted after changes become effective constitutes acceptance of the new terms.

Contact Information

Questions about these Terms of Service? Contact us:

Email: legal@vaulted.app

Address: Vaulted Legal Team, 123 Memory Lane, San Francisco, CA 94105

Phone: 1-800-VAULTED (1-800-828-5833)